1. Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment. 与其他销售领导合作以确保销售策略被充分理解并有效的根据不同的市场类别被实施 2. Works with F&B management to develop menus and packages that drive sales. 与餐饮管理部门合作不断开发菜单及套餐从而推动销售 3. Analyses market information by using sales systems and implements strategy to achieve hotel’s financial room and catering goals. 通过使用销售系统来分析市场信息， 实施销售策略从而实现酒店的客房及宴会收益目标 4. Assists Revenue Management with completing weekly accurate catering and group projections by ensuring revenue is entered into Opera Sales & Catering 通过确保收益被正确输入Opera销售和宴会系统来帮助营收管理部门精确地完成每周宴会及团队收益预测 5. Develops implements and sustains aggressive solicitation program focused on increasing business. 发展，推广并坚持实施具有竞争力的吸引客源项目以不断扩大酒店生意 6. Interacts with guests to obtain feedback on product quality and service levels; effectively responds to and handles guest complaints. 积极与客户沟通交流以获取关于产品质量和服务水平的反馈意见；积极有效的回应处理客人投诉 7. Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction. 在会前及会后积极与客人交流以获取关于产品质量的反馈意见（例如， 客房，会议设施设备，餐饮），服务水平，合同执行及总体满意度 8. Interviews and hires management and hourly associates with the appropriate skills to meet the business needs of the operation. 面试并聘用合格的经理及短期员工以满足酒店运营需求 9. Develops implements and maintains a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. 发展，实施并维护部门入职计划以确保新员工得到正确的入职培训以便顺利开展工作 10. Uses all available on the job training tools for associates; implements and manages training initiatives and conducts training when appropriate; ensures self and direct report managers attend appropriate core training classes. 竭尽所能利用所有可用工具资源为员工提供培训；开展并管理主要的培训活动并在适当的时候指导培训；确保本人及下属经理参加核心培训课程 11. Communicates performance expectations in accordance with job descriptions for each position and monitors progress. 根据不同职位的工作职责描述与员工沟通相关的工作表现期望，并监督员工达到要求 12. Administers the performance appraisal process for direct report managers. Develops business goals and creates appropriate development plans. Assists associates based on their individual strengths, development needs, career aspirations and abilities. 对直接下属经理的工作表现进行管理和评估。制定商业目标并创造适当的发展计划。根据每位员工的优点，发展需求，职业渴望及能力来帮助员工发展